How do I initiate a product return?
To initiate a return, please follow these steps: Our customer service team will review your request and respond within 1-2 business days with a Return Merchandise Authorization (RMA) number and…
Help Center
Welcome to our Help Center section. Here you'll find quick and clear answers to the most common questions about our products and services.
- Learn more
Is there a restocking fee for returns?
Learn moreYes, a restocking fee may apply to certain returns. Here are the details: The restocking fee will be deducted from your refund amount. For specific cases, please contact our customer…
What is the timeframe for processing returns?
Learn moreThe timeframe for processing returns is as follows: In total, you can expect the entire return process to take approximately 10-20 business days from the time you initiate the return…
What is your return policy?
Learn moreOur return policy is designed to ensure your satisfaction with our products. Here are the key points: For more detailed information, please refer to our full return policy on our…