To order replacement parts, follow these steps:
- Navigate to the « Support » section.
- Click on « Open a New Ticket » or « Create Ticket. »
- Select « Replacement Parts Request » as the ticket type.
- Fill out the ticket form with the following information:
- Product model number
- Part number or description
- Quantity needed
- Any additional details or urgency of the request
- Submit the ticket.
Our customer service team will review your ticket and respond with availability, pricing, and payment instructions. They may also contact you if they need any additional information to process your request.
Alternatively, you can contact our customer service team directly by phone or email with the product model and part details. They will assist you in creating a ticket and processing your replacement parts order.
This ticket-based system ensures that all replacement part requests are properly tracked and handled by our team, providing you with a more streamlined and efficient ordering process.
