FAQs
Welcome to our Frequently Asked Questions (FAQ) section. Here you'll find quick and clear answers to the most common questions about our services.
Do you offer on-site repair services?
Yes, we do offer on-site repair services for select products and situations:
- Large or immobile systems: For products that are difficult to transport or are part of a fixed installation.
- Mission-critical equipment: When downtime must be minimized.
- Complex integrations: Where on-site assessment is necessary to understand the full scope of the issue.
On-site repair availability depends on:
- Your location
- The nature of the problem
- Technician availability
To request on-site repair service, please contact our customer service team. They will assess your situation and, if appropriate, schedule a technician visit. Please note that on-site repairs may incur additional costs, which will be discussed with you before scheduling.
