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FAQs

Welcome to our Frequently Asked Questions (FAQ) section. Here you'll find quick and clear answers to the most common questions about our services.

How long does a typical repair take?

The duration of a repair can vary depending on several factors:

  • Nature and complexity of the issue
  • Availability of replacement parts
  • Current workload at our repair center

On average, our repair process follows this timeline:

  1. Initial assessment: 1-2 business days
  2. Diagnosis and repair: 5-10 business days
  3. Quality control and testing: 1-2 business days
  4. Return shipping: 2-5 business days (depending on your location)

In total, you can expect the entire process to take approximately 10-20 business days from the time we receive your product. For urgent repairs, we offer expedited services for an additional fee, which can reduce the turnaround time to 5-7 business days.We’ll keep you updated on the progress of your repair throughout the process.

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AES Show Popup Banner

AES Show 2024

October 8 – 10 | New York, NY

Join us at our booth #534 to discover the latest innovations from Midas and Aston Microphones.