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FAQs

Welcome to our Frequently Asked Questions (FAQ) section. Here you'll find quick and clear answers to the most common questions about our services.

Is there a restocking fee for returns?

Yes, a restocking fee may apply to certain returns. Here are the details:

  1. Standard Restocking Fee: A 15% restocking fee is applied to most returns to cover inspection, repackaging, and restocking costs.
  2. Exceptions: The restocking fee may be waived for returns due to:
    • Defective products
    • Shipping errors
    • Products damaged in transit
  3. Non-Returnable Items: Items that are not eligible for return do not incur a restocking fee, as they cannot be returned.

The restocking fee will be deducted from your refund amount. For specific cases, please contact our customer service team for clarification.

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AES Show Popup Banner

AES Show 2024

October 8 – 10 | New York, NY

Join us at our booth #534 to discover the latest innovations from Midas and Aston Microphones.