FAQs
Welcome to our Frequently Asked Questions (FAQ) section. Here you'll find quick and clear answers to the most common questions about our services.
What if my shipment is damaged or items are missing?
If you receive a damaged shipment or if items are missing:
- Document the damage with photos
- Keep all original packaging
- Contact our customer service team within 48 hours of delivery
- We will guide you through the process of filing a claim and arranging for replacement or refund
