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FAQs

Welcome to our Frequently Asked Questions (FAQ) section. Here you'll find quick and clear answers to the most common questions about our services.

What is the timeframe for processing returns?

The timeframe for processing returns is as follows:

  1. Return Request Review: 1-2 business days to review and approve your return request.
  2. Return Shipping: Time varies based on your location and chosen shipping method.
  3. Inspection and Processing: 3-5 business days after we receive the returned item to inspect and process it.
  4. Refund Issuance: 7-10 business days to issue the refund to your original payment method.

In total, you can expect the entire return process to take approximately 10-20 business days from the time you initiate the return to the time you receive your refund. We strive to process returns as quickly as possible and will keep you updated on the status of your return throughout the process.

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AES Show Popup Banner

AES Show 2024

October 8 – 10 | New York, NY

Join us at our booth #534 to discover the latest innovations from Midas and Aston Microphones.