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FAQs

Welcome to our Frequently Asked Questions (FAQ) section. Here you'll find quick and clear answers to the most common questions about our services.

What is your return policy?

Our return policy is designed to ensure your satisfaction with our products. Here are the key points:

  1. Eligibility: Products must be returned within 30 days of the original purchase date.
  2. Condition: Items must be in their original condition, including all packaging, accessories, and documentation.
  3. Non-Returnable Items: Certain items, such as custom orders, opened software, and clearance items, are not eligible for return.
  4. Proof of Purchase: A valid proof of purchase, such as a receipt or invoice, is required for all returns.
  5. Refunds: Refunds will be issued to the original payment method within 7-10 business days after the return is processed.

For more detailed information, please refer to our full return policy on our website.

AES Show Popup Banner
AES Show Popup Banner

AES Show 2024

October 8 – 10 | New York, NY

Join us at our booth #534 to discover the latest innovations from Midas and Aston Microphones.