Help Center

If you are interested in becoming an AVL Media Group customer, please contact one of our sales representatives will walk you through the application process. Go to -> Become a…

To find an authorized dealer near you, please visit the «Find a Dealer» section on our website. There, you can enter your location and find a list of authorized dealers…

To initiate a return, please follow these steps: Our customer service team will review your request and respond within 1-2 business days with a Return Merchandise Authorization (RMA) number and…

Si estás interesado en convertirte en cliente de AVL Media Group, ponte en contacto con uno de nuestros representantes de ventas te guiará a través del proceso de solicitud. Ir…

To order replacement parts, follow these steps: Our customer service team will review your ticket and respond with availability, pricing, and payment instructions. They may also contact you if they…

Once your order has been shipped, you will receive a tracking number via email. You can also:

You can contact our technical support team through multiple channels: For urgent matters, we recommend calling our support line for immediate assistance.

If you are interested in becoming an AVL Media Group customer, please contact one of our sales representatives will walk you through the application process. Go to -> Become a…

We strive to innovate and expand our product lineup regularly. Here’s what you can expect: For the latest information on new products and upcoming releases, please visit our website or…

The warranty period for replacement parts is as follows: Please note that the warranty does not cover damage resulting from misuse, accidents, or improper installation. For specific warranty information on…

The timeframe for processing returns is as follows: In total, you can expect the entire return process to take approximately 10-20 business days from the time you initiate the return…

To submit a repair request, please follow these steps: Our repair team will review your request and respond within 1-2 business days with further instructions, which may include: If you’re…

Our technical support team is available: Please note that holiday hours may vary. For up-to-date information on our support hours, please check the «Contact Us» page on our website.

Our return policy is designed to ensure your satisfaction with our products. Here are the key points: For more detailed information, please refer to our full return policy on our…

Si estás interesado en convertirte en cliente de AVL Media Group, ponte en contacto con uno de nuestros representantes de ventas te guiará a través del proceso de solicitud. Ir…