Cambia tu ubicación

Canadá

Cambia tu idioma

Contáctenos
FAQ Banner

FAQs

Welcome to our Frequently Asked Questions (FAQ) section. Here you'll find quick and clear answers to the most common questions about our services.

¿Ofrecéis servicios de reparación in situ?

Yes, we do offer on-site repair services for select products and situations:

  1. Large or immobile systems: For products that are difficult to transport or are part of a fixed installation.
  2. Mission-critical equipment: When downtime must be minimized.
  3. Complex integrations: Where on-site assessment is necessary to understand the full scope of the issue.

On-site repair availability depends on:

  • Your location
  • The nature of the problem
  • Technician availability

To request on-site repair service, please contact our customer service team. They will assess your situation and, if appropriate, schedule a technician visit. Please note that on-site repairs may incur additional costs, which will be discussed with you before scheduling.